Citation:

Faiz Mohiuddin Mulla, 2023. "Evaluating the Transformative Impact of E-commerce on Global Supply Chain Management", ESP Journal of Engineering & Technology Advancements 3(1): 188-192.

Abstract:

E-commerce has drastically altered the course of our global supply chain management landscape, offering both new hurdles and new horizons for companies operating on multiple market levels. Evolving consumer expectations, including real-time inventory visibility, selling (through) speed of delivery, and hyper-localized customer experiences, have further spurred this evolution to a new level of innovation in supply chain strategies during the past decade. E-commerce has also led to a slew of additional technologies like Big Data, Artificial Intelligence (AI), Machine Learning, Internet of Things (IoT), and Blockchain that were previously applied in the domain and have now modified processes all along from order fulfillment to last-mile delivery. In this paper, we discuss how e-commerce has influenced global supply chains as the nature of inventory management, logistics optimization, demand forecasting, and customer engagement has changed. It also highlights some of the challenges that businesses are facing, such as agility, flexibility, and real-time visibility. It describes the use of new technology and how the leading companies in various sectors managed to adapt well, what role these innovations played & helped overall supply chain efficiency & resilience. The paper wraps up with a look at the increasing importance of data-driven decision-making, what autonomous logistics may hold in store, and how hyper-automation can change supply chain models to provide stability. It also highlights the changing nature of digital ecosystems for seamless collaboration and customer satisfaction. Lastly, it also discusses how an advancement in technology will further upend traditional practices of supply chains and create opportunities for global businesses.

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Keywords:

E-commerce, Supply Chain Management, Global Supply Chains, Logistics, Last-Mile Delivery, Inventory Management, Artificial Intelligence, Blockchain, Big Data, Customer Satisfaction, Demand Forecasting, Digital Transformation.