Citation:

Rupam Priya, 2025. "Bridging the Technical Literacy Gap: Empowering Non-Technical Teams with Curated Code Repositories and Knowledge Transfer Systems", ESP Journal of Engineering & Technology Advancements  5(4): 150-155.

Abstract:

The technical literacy gap is leading to significant organizational drag manifested through high volumes of ad-hoc data requests and excessively dependent specialized technical personnel. In response, this paper proposes the Knowledge Transfer System (KTS) - a structured socio-technical approach meant not only to accelerate upskilling but also operationalize organizational learning. The two modern collaboration tools were implemented as support for Externalization and Combination phases of Nonaka’s SECI model to realize the goal of turning tacit knowledge into explicit, scalable analytical assets that democratize access to data. It contains a Curated Code Repository (CCR) in GitHub and a Structured Knowledge Base (SKB) on Confluence software. The proposed KTS architecture and Analytical Self-Sufficiency (ASS) empirical frameworks are the major contributions of this work. Validation protocols watch the drop in technical team admin load (ad-hoc requests) and the rise in non-technical user Adoption and Contribution rates. The KTS gives a needed plan for organizational agility, boosting strength in data-heavy settings by moving analytical skill from a focused service to a wide organizational ability.

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Keywords:

Knowledge Management, Technical Literacy, Collaborative Systems, Analytical Empowerment, SECI Model, Change Management.